1. Who are we?

CITYVINI sa is a Belgian company with its registered office at 145 rue Edith Cavell in 1180 Brussels, Belgium (hereinafter “CITYVINI”).

CITYVINI websites are managed by Yellow Pimento and, where applicable, by third-party service providers under the responsibility of Yellow Pimento.

The terms “we”, “us”, “our” in this Privacy Policy refer to CITYVINI. The terms “you”, “your”, “yours” refer to any user of CITYVINI’s websites.

Our Data Protection Officer (“DPO”) can be contacted by post at DPO, CITYVINI sa, 145 rue Edith Cavell in 1180 Brussels, Belgium or by email at info@gudule-winery.brussels .

 

2. Introduction & General Conditions

CITYVINI is committed to protecting and respecting your privacy.

This Privacy Policy details our use of personal data about you that we collect through any CITYVINI website that links to this Privacy Policy.

This privacy policy relates to our use of any personal information you provide to us by telephone, SMS, email, post or other correspondence, in person and by copying your personal data obtained through your identity card.

In order to provide you with a full range of services, we sometimes need to collect data about you.

This Privacy Policy explains the following:

• what data CITYVINI collects about you
• how CITYVINI uses the data collected about you
• when CITYVINI may use your contact details to contact you
• if CITYVINI discloses your contact details to a third party
• the choices you have regarding the personal data you provide to us
• the use of cookies on CITYVINI websites and how you can refuse them.

CITYVINI is committed to protecting your personal data. When you provide such data, we are legally required to use it in accordance with EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/ 46 /EC (hereinafter the “ General Data Protection Regulation ” ).

CITYVINI sites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies and may also use cookies. We therefore strongly recommend that you review them. Their policies will govern the use of any personal data that you submit or that may be collected by cookies when you visit these websites. We are not responsible for the privacy practices of third party websites and you use these sites at your own risk.

3. What data does CITYVINI collect?

When you access a CITYVINI site or register for CITYVINI services such as requesting offers or sending an application, or contact CityVini by telephone or via SMS, we may receive personal data about you.

This may include personal data that you have provided to us such as your name, postal or email address, telephone or mobile number, gender or date of birth, personal interests, but also general information (aggregated, non-personal) collected on how visitors use CITYVINI's online services.

For more information, see Article 15 of this Privacy Policy, regarding CITYVINI's use of cookies and similar technologies.

4. For what purpose does CITYVINI use the data collected about you?

CITYVINI uses your personal data for a number of purposes, including:

• to provide you with information regarding our services
• to manage your queries and requests for information
• for “administrative reasons”, which means that CITYVINI may contact you for reasons related to the online service or content you have registered for
• to show you relevant advertisements, as set out in Section 7
• to contact you regarding one of your requests
• for analysis and research purposes in order to improve the services offered by CITYVINI
• We also use and disclose aggregated information (in which no individual is identified or identifiable) for marketing and strategic development purposes.

If CITYVINI plans to use your personal data for purposes not mentioned above, we will notify you in advance. See Article 18 for more details.

5. When will CITYVINI contact you?

CITYVINI can contact you:

• within the framework of any contractual relationship entered into with CITYVINI
• as part of a request for a commercial offer
• in connection with correspondence we receive from you or comments or complaints you make about CITYVINI services or products
• as part of an application
• within the framework of our legal rights and obligations
• as part of possible personalized services
• as part of a contribution you have submitted to CITYVINI
• to invite you to participate in surveys regarding CITYVINI services (participation is always on a voluntary basis)
• to update any material changes to CITYVINI's policies and practices
• for marketing purposes, in accordance with Article 6.

We will never contact you to ask for personal information that is not related to our services or activities. If you receive emails or calls from people asking for this information pretending to be CITYVINI representatives, please inform our DPO immediately.

6. Will you be contacted for marketing purposes?

CITYVINI will only send you emails or contact you for marketing purposes when you have given your consent. You will always have the possibility to unsubscribe by following the procedure described in article 12. We may occasionally contact you to ask for your opinion on certain topics concerning CITYVINI. CITYVINI may personalize the content of the message based on any information you have provided to us.

7. Will CITYVINI share my personal data?

CITYVINI will not sell or rent your data to any third party and will not share your data with any third party for marketing purposes.

As a general rule, we use your data within CITYVINI and only share it outside CITYVINI if requested or consented to by you, except:

• if disclosure is required or permitted by law (for example to government agencies or law enforcement agencies), by court order, or for the prevention of fraud or other crime
• if CITYVINI ceases to act as data controller regarding your personal data following a merger, acquisition or any other type of change of control
• in the limited circumstances described below.
  We may pass your data to third party service providers, subcontractors and other associated organisations so that they can perform certain tasks and provide services to you on our behalf (for example, sending you mailings). However, when we use third party service providers, we only disclose the data that is necessary for them to perform their service. Furthermore, our contracts with these third party providers require them to keep your data secure and not use it for their own direct marketing purposes. We do not pass your data on to third parties for their own direct marketing purposes unless you have asked us to do so.

8. How long will CITYVINI keep my personal data?

We retain your personal data on our systems only for the time necessary for the relevant activity, or for the time legally or contractually defined for any contract between you and CITYVINI.

9. What can you do with the personal data you have submitted to us?

You have the right to restrict and the right to object to the use of your personal data, the right to withdraw your consent to the use of your personal data and the right to demand the deletion of your personal data.

You can exercise your rights by contacting our DPO by sending an email to info@gudule-winery.brussels .

10. Can you determine what personal data CITYVINI holds about you?

In accordance with the General Data Protection Regulation, you have the right to access the personal data held by CITYVINI and the right to correct them . These rights can be exercised by contacting our DPO directly, by sending an email to info@gudule-winery.brussels.

11. What happens if you are not satisfied with the way CITYVINI handles your personal data?

You have the right to lodge a complaint with the Belgian Data Protection Authority:
• By post: Belgian Data Protection Authority, Rue de la Presse, 35, 1000 Brussels.
• By telephone: +32 (0)2 274 48 00
• By fax: +32 (0)2 274 48 35
• By email to commission@privacycommission.be .

12. Web browser cookies

1. What is a cookie?

A cookie is a small piece of data, often including a unique identifier, that is sent to the web browser of your computer, tablet or mobile phone (hereinafter collectively referred to as a “device”) from a website’s computer and then stored on your own device’s hard drive. Each website can send its own cookies to your web browser if your browser preferences allow it.

Many websites operate in this manner when a visitor visits their website, in order to track the flow of online traffic. Similar technologies are often used within emails in order to understand whether the email has been read or whether the user has clicked on links contained in the email.

However, you can change your cookie settings in your web browser at any time (for more information, see our full cookie policy).

On CITYVINI websites, cookies record information about your online browsing preferences and allow us to tailor our websites to your interests.

2. CITYVINI cookies and refusal of cookies

CITYVINI's Cookie Policy is available on our website. It contains detailed information on how CITYVINI uses cookies and explains how to control the cookies that are sent to your device through the CITYVINI website.

It is important to note that if you change your settings and block certain cookies, you will no longer be able to take full advantage of certain features of the CITYVINI services and we may no longer be able to offer you certain features that you previously chose to receive.

3. Other data collected from web browsers

Your browser may also provide CITYVINI with data about your device, such as your IP address and details about the browser you are using.

If you are concerned about how we use cookies or how we respect your settings, please contact our DPO by sending an email to info@gudule-winery.brussels.

13. Do Not Track (DNT) browser setting

Some browsers offer the DNT setting, which when enabled, sends a signal to websites not to track your browsing, including by third-party advertising networks, social networks, or analytics companies. Our websites do not yet support DNT settings.

14. Changes to CITYVINI’s Privacy Policy

This Privacy Policy may be updated occasionally, so you are advised to check it each time you submit personal data to CITYVINI. The date of the most recent revision is shown on this page. If you do not agree with these changes, please stop using CITYVINI websites to submit personal data to CITYVINI.

If there are material changes to the Privacy Policy, for example in how we wish to use your personal data, we will make this more clear.

15. Contacting CITYVINI regarding this privacy policy

If you have any questions or comments regarding the Privacy Policy, please contact our DPO by sending an email to info@gudule-winery.brussels .